Talking about the "Backlog" of Veterans' claims with the Department of Veterans Affairs (VA) reminds me of the old Abbot and Costello skit "Who's on First." No matter how slowly you ask the question, the dummy you are speaking to still goes in a circle with the answer.

The VA now only publically discusses "Original Entitlement Claims" inventory and backlog. To hear them tell it, they have finally beaten the monster that has haunted their dreams for two years. This week, the VA stated that the total inventory is just over 600,000 claims.

In January 2014, the VA got tired of being beat up over the claims inventory, so they "sorted" all the "dirty laundry." Now they have piles of dirty laundry and only discuss one load of it. They will not acknowledge any of the rest of it.

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The VA is now asking veterans to "Refile their dependent claims," instead of the VA processing the existing ones. We question where the existing ones are and why the big push for veterans to use a system the VA has had since October 2012. Why hasn't the VA used it all along, instead of letting these claims stagnate?

  • The inventory is still over 1.6 MILLION claims and nearly 900,000 in backlog.
  • The Total Claims Inventory is: 1,640,497, (VA only reporting 600,200) = 1,038,297 claims not being discussed.
  • The Total Claims Backlog is: 866,203 (VA only reporting 325,144) = 541,059 claims not being discussed

This is a Total of 1,579,356 claims that are not being discussed…or maybe they have been thrown away, shredded or lost? The VA won't explain why they want the dependent claims refiled and won't discuss the Appeals, so we may never know!

The VA's reports can be found here.     


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